Leveraging Real-Time Intelligence for Pre-Emptive Applications

Sielox Real-Time Intelligence for Pre-Emptive Applications

The demand for more stringent physical access control, and the data generated from these systems, continues to be driven by new and emerging challenges stimulated by the global pandemic. Access control is now being considered for a much wider range of applications above and beyond what are now widely considered legacy physical security issues. Many facility and security professionals now think of access control as a core building utility.

Protecting people, property, and assets is still the prime universal objective for security management. Access control has long played a critical role in achieving this goal, establishing the first line of defense at facility entrances and within by requiring proper credentials to obtain access to secured areas. Largely perceived to be a second-tier technology compared to video surveillance, yet an essential physical security measure, access control systems and the use of credentials to gain privileged access are now widely accepted in the background of everyday life.

Fast forward to today…

The pandemic changed the way we all work, play, and live on every level. Controlling access to virtually every type of facility – from offices to manufacturing plants and from hospitals to schools has taken on new significance for security, health safety, and workforce management applications – all of which can be better managed with advanced access control solutions.

Person at laptop, Pinnacle logoSielox Pinnacle™ Access Control Platform features highly sophisticated pre-emptive intelligence – ideal for mainstream applications that do not warrant, or require, expensive and complex software overlays. In fact, Pinnacle inherently provides most, if not all the data intelligence physical security professionals require to improve security and myriad business operations with extreme accuracy, performance, and cost-efficiency.

Pinnacle includes hundreds of user-selectable filters – which are akin to patterns employed in expensive machine learning software – to provide users with real-time data on virtually every aspect of access activity and system status with real-time notifications. These filters effectively transform traditional proactive access control deployments into pre-emptive solutions by effectively identifying anomalies, suspicious activities, system failures, and other potential threats in real-time.

In addition to delivering advanced access performance and compliance for physical security and business intelligence applications, Pinnacle enhances overall personal identification and identity management (PIAM) processes – all within the context of the Pinnacle platform.

Pinnacle filters can be used alone and in any combination to provide notifications with hard data that can be correlated to detect, track, and analyze a wide range of events caused by any combination of devices’ performance and history, and/or any individuals’ actions.

Pre-emptive Filter Capabilities

Device Management filters allow Pinnacle users to automatically monitor the operational status and performance of all access-related devices. This not only ensures that security protocols are maintained, it also detects and reports anomalous activities related to device performance and access events that may indicate potential insider threats. Critical device management filters include:

  • Access system/device failure detection
  • Doors events, status and programming
  • Reader events, status and programming
  • Controller events, status and programming
  • Inputs and Outputs, status and programming

Possible Configurable Door Events to Monitor

  • Door Activated by User
  • Door Added
  • Door Closed
  • Door Cut
  • Door Deactivated by User
  • Door Deleted
  • Door Forced Open
  • Door Forgive APB by User
  • Door Left Open
  • Door Locked
  • Door Locked by User
  • Door Locked via Input
  • Door Locked via Time Zone
  • Door Locked Via Toggle
  • Door Modified
  • Door Momentary Unlocked by User
  • Door Opened
  • Door Privacy Mode Ended
  • Door Privacy Mode Started
  • Door Set FPR Arrived
  • Door Set FPR Waiting
  • Door Set FPR Waiting by User
  • Door Shorted
  • Door Unlocked by User
  • Door Unlocked via Input
  • Door Unlocked via Time Zone
  • Door Unlocked Via Toggle
  • Enhanced Locked
  • Enhanced Unlock By User
  • Lock Battery Critical
  • Lock Battery Low
  • Lock Battery Normal
  • Lock Cache Used
  • Lock Crash Bar Held
  • Lock Deadbolt Extended
  • Lock Deadbolt Retracted
  • Lock Dog On Next Exit
  • Lock Dogged/Unlocked
  • Lock Key Override
  • Lock Latch Blocked
  • Lock Latch Normal
  • Lock Link Mode Ended
  • Lock Link Mode Started
  • Lock Motor Normal
  • Lock Motor Stalled
  • Lock Offline
  • Lock Online
  • Lock Tamper Active
  • Lock Tamper Secure
  • Lock Trouble
  • Lock Undogged/Locked
  • REX Active
  • REX Cut
  • REX Secure
  • REX Shorted
  • Admitted Card – Unlocked door
  • Door Unlocked by User
  • Door Unlocked via Input
  • Door Unlocked via Timezone
  • Door Unlocked Via Toggle
  • Enhanced Unlocked By User
  • Momentary unlocked By User
  • Door Set FPR Arrived
  • Lock Key Override
  • Lock Dogged/Unlocked
  • Open
  • Forced Open
  • Left open
  • Entered
  • Exited

Alarm and Event Management filters can help to dramatically reduce costs associated with false alarms, and reduce SOC operator fatigue so they can focus on real events of importance. Pinnacle includes a host of alarm and event management filters that can improve the overall efficiency and effectiveness of your security operations. Filters are provided for:

  • Emergency access management including lockdowns and mustering
  • Insider threat detection and risk mitigation based on access attempts, denied access, and expired access credentials
  • System tampering and forced entry


Sielox Pre-emptive Business Intelligence Whitepaper Cover Image

Physical Identity Access Management filters help organizations keep better track of individuals and their access to facilities and secured areas.

Various levels of programming permissions can be set on an individualized basis to maintain tight controls over secure and sensitive areas within a facility. Filters include:

  • Controlled/privileged access levels on a location-by-location basis
  • Credentials incorrect
  • Occupancy management to maintain capacity compliance
  • Contractor and contingent worker management Pin or reader deactivated or modified by a system admin
  • Badge management (created/deleted/modified…)

Workforce and Risk Management filters have become increasingly important tools for organizations as employees continue to return to work with hybrid and flexible work hours. Keeping track of employees for security, human resources, health safety and compliance reasons continues to challenge organizations of all types and sizes. Pinnacle filters include:

  • Compliance/audit management
  • Occupancy Restriction by room or facility
  • Health management / contact tracing
  • Time and attendance

Pinnacle’s innate intelligence takes access control to the next level, allowing users to leverage any combination of pre-emptive data and real-time notifications for a comprehensive range of applications.